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One of the questions I have heard a lot over the years (long before I became a coach myself) is: “why should business owners and MDs have a business coach?” which is followed by the question, “why pay money to a person that tells you what you already know?” I have always answered this question the same way I do now: “because it is one of the best investments you will make in your business”. I often draw a parallel with sports coaches and a few years ago, our own Andy Murray became a prime example. Andy Murray is a very good tennis player...

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Have you ever phoned someone, and they answered the phone, whispering if they can call you back, because they are in a meeting? (Or do you recognise yourself in this? -> Read on!) When this happens a few major errors in judgement are taking place. And I know, these are big words, so let me explain them to you. Error #1: By answering the phone, you lost connection with the person or persons you are meeting with. You have made the conscious choice that answering the phone was more important than paying attention. This does not pay much respect to the...

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